magento-support-plans

Feature Pay As You Go Starter Basic Advanced Deluxe
Monthly Maintenance Cost NA $XX/ Month $XX/ Month $XX/ Month $XX/ Month
Support Hourly Rate $XX/Hour $XX/Hour $XX/Hour $XX/Hour $XX/Hour
Monthly Support Hours As Needed 10 Hours 25 Hours 40 Hours 60 Hours
Priority Response cross cross check check check
Help desk support cross cross check check check
Email Support cross cross check check check
Magento® extension updates cross cross check check check
Magento® extension installation cross cross check check check
Magento® theme updates cross cross check check check
Bugs / Changes / Updates cross cross check check check
Magento® security auditing cross cross check check check
Magento® performance monitoring cross cross check check check
Security Updates & Fixes cross cross check check check
Magento® backup support cross cross check check check
New Features Addition cross cross check check check
24 Hours Turn Around Time cross cross check check check
Magento Certified Developer & Developer Plus check check check check check
Project Manager check check check check check
Skype Support cross cross check check check